Computer Setup

• Setting up your computer
• Adding peripherals (such as webcams and printers)
• Getting your printer working
• Installing Operating System (Microsoft Windows, Apple Mac OS, Linux)
• Transferring data from an old computer to a new one

Upgrades

• Installing memory (including laptop memory)
• Installing hard drives
• Installing sound and video cards

Software Installation

• Installing new software
• Uninstalling unwanted software
• Setting up (configuring) software
• Updating software

Using Software

• Email
• Word Processing
• Spreadsheets
• Photo Editing & Galleries
• Music Software
• DVD/Video Software

Networking & Internet

• Adding a computer to an existing network
• Setting up a home or office network, wired or wireless
• Securing your network
• Getting you connected to the Internet, securely
• Setting up your email
• Using external wireless networks (for example: Wifi hotspots in coffee shops, airports and hotels)

Using the Web

• Securing your Web browser (popup-blocking, scripting protection,
  phishing protection)
• Subscribing to news and other feeds (for example: RSS)
• Using online services:
  • Search engines (Google, MSN, Yahoo and more)
  • Online email (for example: GMail)
  • Maps
  • Productivity tools
  • Business tools

Data

• Backing up your data (and showing you how to do it yourself)
• Restoring data
• Protecting your data (anti-virus, anti-spyware, firewall)
• System checkup and maintenance
• Restoring crashed computers

Communicate with Family/Friends/Business Associates

• Setting up text/voice/video chat on your computer (for example: Skype, MSN Messenger/MSN Live, Yahoo IM, iChat)
• Using social networks (for example: Facebook, Yahoo Groups, Meetup.com, LinkedIn)

Cellphones & Handheld Devices

• Connecting your computer to your cellphone
• Using your cellphone to connect to the Internet
• Using features offered by your cellphone network
• Transferring your phonebook from an old cellphone to a new cellphone

Tips & Secrets

• Getting email addresses from Apple Mail into Apple Address Book
• Using mail merge functions
• Apple voice control
• Keyboard shortcuts
• Hardware tips & tricks

Help Videos

• Customized help videos so you can refer back to the instructions without having to jot down 3 pages of notes!

Training/Workshops

• Personalized training
• Introduction to your computer & software
• How-to workshops

Websites (See the Web Design section for more information)

• Design & Development of
  • Family websites including secure areas and easy content uploads and changes
  • Online picture galleries
  • Wedding sites
  • Blogs
  • Business websites from simple one-page sites to complex Content Management Systems and E-commerce sites
• Repair or updates of existing websites
• Addition of features to existing websites, such as Paypal buttons or videos

Other

• Assistance purchasing a computer, hardware, softare or peripheral (including personalized shopping trip)